Privacy Policy

Privacy Policy

Effective Date: December 11th, 2024

At HeadacheBox.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using HeadacheBox.com, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect the following types of information to provide you with a better experience and improve our services:

Personal Information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through third-party payment processors)

Non-Personal Information:

  • Browser type

  • Device type

  • IP address

  • Pages viewed

  • Referring website or search engine

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Fulfill and deliver your purchases, provide order confirmations, and manage returns or refunds.

  • Customer Support: Respond to inquiries, provide assistance, and improve customer service.

  • Marketing and Promotions: Send you promotional emails, offers, and updates (you can opt out of marketing emails at any time).

  • Website Optimization: Analyze user behavior to improve website functionality and content.

  • Legal Compliance: Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We respect your privacy and will never sell your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in order fulfillment, payment processing, website hosting, or email marketing.

  • Legal Requirements: To comply with applicable laws, regulations, or legal processes.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption technologies.

  • Limited access to personal data to authorized personnel.

  • Regular monitoring and updates to our security protocols.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Update Information: You can access and update your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Emails: Click the "unsubscribe" link in any promotional email to stop receiving marketing communications.

  • Request Data Deletion: You may request that we delete your personal data, subject to legal and regulatory retention requirements.

  • Cookie Preferences: Adjust your browser settings to manage or disable cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Children's Privacy

HeadacheBox.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for updates. Changes are effective upon posting to this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

CustomerService@HeadacheBox.com

Thank you for trusting HeadacheBox.com with your personal information.